Our clean guarantee is water-tight

The difference between traditional and water-fed pole systems is often debated, and one of the most important factors is the water used.  

The purified water our reach and wash systems use is de-ionised to the highest level possible, making it even purer than rain. We use a special total dissolved solids (TDS) or ‘impurities’ meter, which tells us how pure our water is.

Best finish promise

All Mr. Reach window cleaner operatives use purified water-fed reach and wash system, as well as the traditional method where required for the best finish. Our operatives are proud of the fact that they use only the purified water, and will not work if the water is reading anything higher than ‘zero’ on the total dissolved  solids meter. 

The purified water is created using by feeding normal tap water into a reverse osmosis machine, which filters impurities out. The water is filtered through a special resin, which removes the impurities. The resins are regularly replaced to ensure only the purest water is produced. 

Isn’t purified water just rain water? 

We love educating people on window cleaning and the impact of rain – we have this conversation at least once a week with our customers. 

Dirty windows are caused by dust, polluted air and more unavoidable solid dirt such as bird droppings, or mud splashes. If the rain falls on a dirty window, it will mix with the elements on the window, leaving a mess behind. If rain falls on a newly cleaned window, it will not show any marks. 

And what about rain?

That’s why rain doesn’t stop Mr Reach from cleaning windows. The only time rain would ever stop Mr Reach is if it was continuous after the last clean – as this would mean that the rain would clean the window, so we wouldn’t need to! Thank goodness we don’t have continuous rain. 

We consider the only downsides of cleaning windows in the rain are 1) wet uniform and 2) slippery surfaces, but the latter doesn’t really affect us because we keep ladder work to a minimum.    

Ask your Mr Reach operative to talk you through the water purification process – it’s interesting stuff.

We stand by our core values, to bring you the best window cleaning experience.

  • Customer-centric

    Whatever our customer needs, we will do our very best to help.

  • Respect

    We earn and show respect - earning our customers’ respect is important to us. We will always be respectful of our customer’s requests and their properties.

  • Best in class

    We strive to be the best window cleaning service in the UK today, and will continue to innovate to ensure we are.

See what other people say about us

As soon as I learnt that Mr Reach have over a decade of experience, I signed up. Ever since, I’ve been extremely happy. They always give me 24-hours notice, are respectful when on our property, and so polite.

Vicky Ball

I always know our windows will get a premium clean every time. Wonderful customer service and really nice people. It’s refreshing to see window cleaning being taken really seriously. 

Jack Stubbs

Always a pleasure to see the team, and I’m delighted with the level of cleanliness each and every time. A whole new level of service.

Julie Cross

Our previous window cleaner let us down and so we tried Sam from Mr Reach and we have to say that the finish he produced was certainly superior to that of our previous cleaner. The frames sparkle as much as the windows now and we would certainly recommend them.

Leonard Gooblar

The reach and wash system that Mr Reach use was all new to me, but it’s clear to see it’s by far the superior solution for cleaning windows, leaving a perfect finish every time. I wasn’t aware that there was another option than the traditional way.

Sheila Dalton

A real breath of fresh air. Always reliable, great price, and very high standards. It’s nice to meet people who are passionate about making customers happy.

Jess Sheeran

Have you booked your quote yet?

Put Mr Reach to the test and enjoy a positive experience every time. Book a quote today.

Reach Out™

Mr Reach in the community

Mr Reach works with local charities, councils and community groups to deliver a special Reach Out™ service for the elderly and people with disabilities. Our partners are trained to make people feel safe, communicate effectively, identify issues and potential safety hazards, as well as spotting signs that may mean the resident is in distress or trouble. This community-centric approach is at the heart of the Mr Reach ethos. Read more about out Reach Out™ service. 

Mr. Reach delivers a home cleaning service and our cleaners are all caring and respectful to deliver the best service in every situation. We have experience of cleaning the homes of people with dementia, and have references from family members, upon request.

We’re proud to support

Age UK Support
We love our communities
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