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How & why it all began….

Mr Reach was founded by Rick and Lisa, a Surrey-based couple who have been running their own successful window cleaning business for over a decade.

With a background in public relations, marketing and communications they were quick to identify the need for a 21st century approach to running a window cleaning business, in an unregulated industry where new, sometimes substandard, window cleaners are starting up each week.

By using cutting-edge communications technology, and psychometric testing to identify partners who really care about their customers and the work they do, Mr Reach delivers a level of service unlike any other, at no extra cost.

Meet Rick

Forward-thinking and a genuinely really nice guy

Rick Morris started his own window cleaning business in Carshalton Beeches, Surrey in 2009. From the beginning, Rick’s approach was to build long-lasting and happy relationships with customers who look forward to him stopping by.

Over the years Rick has identified smarter ways to deliver the best possible service and today has a successful and large window cleaning businesses servicing one of Surrey’s most picturesque boroughs – Carshalton.

Rick Mr Reach

Meet Lisa

A passionate entrepreneur and communications specialist

Lisa owns an award-winning, London-based public relations agency as well as running her own e-commerce and training businesses.

Lisa has watched Rick’s customer-base expand over time, and has taken pleasure in identifying the success factors along the way.

Lisa’s interest in communications, behavioural psychology and digital technology have all come together to build the Mr Reach brand and customer platform.

We stand by our core values, to bring you the best window cleaning experience.

  • Customer-centric

    Whatever our customer needs, we will do our very best to help.

  • Respect

    We earn and show respect - earning our customers’ respect is important to us. We will always be respectful of our customer’s requests and their properties.

  • Best in class

    We strive to be the best window cleaning service in the UK today, and will continue to innovate to ensure we are.

See what other people say about us

I always know our windows will get a premium clean every time. Wonderful customer service and really nice people. It’s refreshing to see window cleaning being taken really seriously. 

Jack Stubbs

A real breath of fresh air. Always reliable, great price, and very high standards. It’s nice to meet people who are passionate about making customers happy.

Jess Sheeran

As soon as I learnt that Mr Reach have over a decade of experience, I signed up. Ever since, I’ve been extremely happy. They always give me 24-hours notice, are respectful when on our property, and so polite.

Vicky Ball

Always a pleasure to see the team, and I’m delighted with the level of cleanliness each and every time. A whole new level of service.

Julie Cross

The reach and wash system that Mr Reach use was all new to me, but it’s clear to see it’s by far the superior solution for cleaning windows, leaving a perfect finish every time. I wasn’t aware that there was another option than the traditional way.

Sheila Dalton

Our previous window cleaner let us down and so we tried Sam from Mr Reach and we have to say that the finish he produced was certainly superior to that of our previous cleaner. The frames sparkle as much as the windows now and we would certainly recommend them.

Leonard Gooblar

Have you booked your quote yet?

Put Mr Reach to the test and enjoy a positive experience every time. Book a quote today.

Reach Out™

Mr Reach in the community

Mr Reach works with local charities, councils and community groups to deliver a special Reach Out™ service for the elderly and people with disabilities. Our partners are trained to make people feel safe, communicate effectively, identify issues and potential safety hazards, as well as spotting signs that may mean the resident is in distress or trouble. This community-centric approach is at the heart of the Mr Reach ethos. Read more about out Reach Out™ service. 

Mr. Reach delivers a home cleaning service and our cleaners are all caring and respectful to deliver the best service in every situation. We have experience of cleaning the homes of people with dementia, and have references from family members, upon request.

We’re proud to support

Age UK Support
We love our communities
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